Remote Caregiver Control & Security

• 100% Caregiver-Managed App: Caregivers can remotely control up to 50 contacts, phone settings, display options, and screen lock options from their own device.
• Scam & Spam Shield: Incoming calls can be restricted strictly to a pre-approved contact allow list, blocking unknown numbers and robocalls entirely.
• Safety Rules & Call Limits: Set "quiet hours" to block overnight calls, restrict repetitive outbound calling to the same number, or disable standard outgoing calls while preserving 911 access.
• Status Monitoring & Safety Alerts: Check real-time GPS location, signal strength, battery level, and phone status (on/off). Receive alerts for low battery, emergency calls, or when a senior hasn't made/received calls recently ("loneliness alert").

High-Contrast & Low-Vision Adaptations

• Picture-Based One-Touch Dialing: The 6.5″ home screen features large contact pictures and giant icons so users tap a face to call, bypassing complex menus.
• Large-Text Messaging & Custom Keypad: Texting interface uses oversized lettering and a simplified keyboard.
• Visual & Audio Guidance: Option to announce caller names aloud, display day/date info, and show high-contrast visual indicators for missed calls or charging status.
• Customizable Backgrounds: Adjust background colors to maximize contrast for specific visual impairments.

Motor Skills, Tremor & Frustration-Proofing

• Accidental Touch & Press-and-Hold Protection: Disable or adjust touch sensitivity, require press-and-hold activations, or add call confirmation screens to eliminate accidental dialing from hand tremors.
• Locked Hardware Controls: Volume buttons are disabled by default (locked to maximum volume), and the power button can be disabled to prevent accidental shutdowns.
• Simplified Charging: Visual/audible charging cues, routine low-battery reminders sent to the user, and support for wireless charging stands.

Specialized Calling & Emergency Assistance

• Automatic Speakerphone & Auto-Answer: Calls can default to speakerphone for hearing clarity, or auto-answer after 4–5 rings on speaker.
• Dedicated Emergency Button: Three customizable 911 response options, including an optional RAZ Emergency Service subscription that routes calls to trained agents first to prevent non-emergency 911 dispatches.